LiveSchools365 Role Training Kit — Parent

Trainer-grade · 2026-09-23 · ~11 min · https://liveschools365.com

USER TRAINING (not QA smoke).

1. Purpose

Follow your child’s school life: dashboard, parent connect, and notices.

Business scenario

You sign in as a guardian to follow your child's engagement view and school communications linked to your family account.

Learning outcomes

2. Sign in

3–4. Guided workflows

4.1 Open the parent home

Main task: See your linked children’s summary

Why: Parent home shows engagement and shortcuts for each linked student.

Menu: Home → Dashboard
Route: /app

How to:

  1. Sign in as the parent demo user.
  2. Open the dashboard.
  3. Confirm your linked student appears.
  4. Mark done.

Practice:

Expected: After this step, “See your linked children’s summary” is true on the live system, and the Implementation Guide step “Open the parent home” can be Mark done.

Mistakes:

Open the parent home

4.2 Parent-Teacher Connect

Main task: Message teachers without sharing personal numbers

Why: Conversations stay on the student record for the school.

Menu: Communication → Parent-Teacher Connect
Route: /parent-engagement

How to:

  1. Open Parent-Teacher Connect.
  2. Select your linked student.
  3. Open a subject thread or start one.
  4. Send a short practice message if you wish.
  5. Mark done.

Practice:

Expected: After this step, “Message teachers without sharing personal numbers” is true on the live system, and the Implementation Guide step “Parent-Teacher Connect” can be Mark done.

Mistakes:

Parent-Teacher Connect

4.3 Read school notices

Main task: Receive official school announcements

Why: Notices keep families aligned without informal chat groups only.

Menu: Communication → News & Notices → Records
Route: /notices/records

How to:

  1. Open Notices records.
  2. Open any unread notice.
  3. Mark done.

Practice:

Expected: After this step, “Receive official school announcements” is true on the live system, and the Implementation Guide step “Read school notices” can be Mark done.

Mistakes:

Read school notices

5. Capstone checklist

6. Knowledge check

Q: What is the first main task on the Parent track?
A: See your linked children’s summary

Q: Which menu path opens “Open the parent home”?
A: Home → Dashboard

Q: Why does “Parent-Teacher Connect” matter?
A: Conversations stay on the student record for the school.

Q: What happens if you finish a live form but do not Mark done?
A: Later Implementation Guide steps stay locked / progress is incomplete.

Q: Demo username for this kit?
A: parent.g01.001@liveschool

7. Video